Thursday, October 22, 2009

Bereaved Treated Badly by Banks


It appears that bereaved partners, wives and husbands are having difficulty gaining access to funds when their spouse dies, even if they if there is a will in place. The banks, who one would think have had enough bad press, are holding back payments, claiming it is training its staff.

Well, do they put staff in charge of investment without proper training? How many staff are allowed to deal billions on the money market without proper training? So why is it that staff dealing with customers or their deceased family is in need of training? I'll hazard a guess. The longer they can hold on to your money, the more they can make from your hardship and distress.

The banks have learned nothing. Their sole aim is to make money. Any customer benefits derived from that aim are purely coincidental.

And don't forget, it is virtually impossible to do anything financial today without using a bank. From benefits payments to buying a house, a bank is involved somewhere.


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